FAQ

 What’s the deal with this MUDDY RIVER WHOLESALE?

We sell good stuff cheap all throughout Canada and the USA. And to boot we offer free shipping on almost everything we sell. We are your “path to the deal”.

Mottos we work by here at Muddy River are:

  • Lowest prices
  • Quality products
  • Treat customers fair and love what you do
  • Quantity and bulk discounts

Is it safe to put my credit card number into this website?

Yes, we do not store any of your credit card information as that is handled by our payment processor. And we will never share any of your personal information with anyone else.
 

I found one of your products at an auction or auction site?

At Muddy River we keep our product pricing as low as possible for our customers. We do this through the auction format as it enables us to keep our costs to a minimum and pass the savings  on to you!
 

How do you ship? And how quickly will I get it? And Pick up options.

Yes, you can pick up from our warehouse in Chatham, Ontario. Please call or e-mail in advance to let us know when you will be coming to pick up so we can have your item ready.
For items under 150 pounds we ship via FedEx to your house or business.  Shipping usually only takes a couple days via FedEx, depending where you live.
For items over 150 pounds we use Vitran or Doug Coleman in Canada and in the USA we use YRC or Road Runner.
We ship all item going to the U.S.A from Michigan. And all Canadian customers’ items are shipped from Chatham, Ontario. This means no customs or duties for all our customers. Bulk items are shipped to your closest freight center or business. If you want it shipped to your house there will be a private residence ($35) delivery fee and tailgate fee ($60).

 

What’s with your #MUDDY LIFE VLOGS?

We love the quality of our products, and feel the best way to demonstrate and test them is through our VLOG. Yes we do this in a crazy and humorous way, but it shows the quality and usefulness of the product while getting a laugh and embarrassing ourselves.